Pet Pro Supply Co. Reviews - 5-star average with over 1,000 *verified buyer* reviews!

How good are the products and customer service by Pet Pro Supply Co.?

Check out our >1,000 verified buyer reviews!

Based on 1486 reviews
85%
(1268)
10%
(145)
2%
(35)
1%
(11)
2%
(27)
Safe, good air flow, easy to use

I’m so glad I decided to order this to replace the crates I had in my 4Runner. It’s so much easier and more versatile, using the center divider or leaving it out. I feel like my dogs are now safer and there is better air flow. My absolute favorite part is the door hinges that stay open even if on a sloped parking area.

I love it and recommend it to all my agility friends.

M
MIM Safe Bumper Cover and Sun Shade
MAG (Ocklawaha, FL, US)
BUMPER COVER

WHAT A GREAT WAY TO PROTECT MY BUMPER FROM SCRATCHES BY MY DOGS CLAWS.

L
Best in Show Poopa Scooper
LuckyMommy (Quincy, IL, US)
Beautiful finish

Ordered the teal sparkle. Very impressed when it arrived. The finish really sparkles and is very professionally done. Very happy with purchase.

R
Ruff Land Kennels - Water Dish
Ruben R. (Los Angeles, CA, US)
Ruffa Land Water Dish

great product and quality material, it is very good for your dog and will not destroy it, water will not fall out

Great overall

My kennels were perfect, shipping was faster than expected and no issues. I can an very happy!!

Ruffland large

Fast shipping!

Double door front and back size Large Crate

This crate is wonderful! I love the double door feature. It is very well made and my boy loves it already.

Ruff Land Large Front/Back double door

Very happy with the Ruff Land Large Front/Back double door crate as well as the experience with Pet Pro Supply. The crate arrived sooner than anticipated and in perfect condition. Customer service was also excellent when asking status updates. Would buy again without question.

Great kennel

Fast shipping, great kennel and exactly what I needed. the large fits my 65 lb black lab for car rides.

Top notch

This fencing meets my highest quality and expectations

DOG CAGES

Best cage I've ever owned. It's a bit hassle to put it together. It took my husband 2 days to put it together but it was worth it. Our dogs love it and it comes with a lock and keys so you don't have to worry that someone could steal your dogs while shopping etc. It is very sturdy and I feel our dogs are safe in case of a crash.

Good

The products are good in quality. The website with clear description and explanation on the product. The overall experience is good.

S
Bather Box Dog Bathing System
Shyanne P. (Cheyenne, WY, US)
Love love love it!

I was mixing shampoo by hand before and was wasting so much time!!! I have a mobile trailer and this not only saving time but saves water! This is a must have and I should have purchased it from the beginning!!

Almost perfect

The delivery time was much shorter than I was warned it might be. The crate itself is great with the slight exception of the misalignment of one of the door posts. I have to manually manipulate it in order for it to fit into the hole that secures the door. Not a deal breaker, just a minor annoyance.

R
Blue-9 KLIMB Conditioning Kit
Raymond B. (Queens, NY, US)
I wouldn’t know this company is a theif

I never received my package so I can’t tell you.. I am fighting for a replacement or my money back

Orderi g

Be sure to order the right option when it comes to the extra holes on the bottom. The wording was confusing, I thought that I had ordered the extra holes on the bottom, and it turns out I did not. I called you all and was told that that’s not even an option for the Medium, so it was pretty confusing. If I didn’t have the second door I would’ve returned the crate because I have double coated dogs

Happy Customer

The quality is excellent and the service was great. We will be ordering another unit as soon as possible.

D
New Age Pet Litter Loo Cat Kennel
DEBBY (Lake Oswego, OR, US)
Quality

This litter pan container was perfect for our large long haired calico/torte. Very easy to put together.

Okay agility to practice

This set comes with a lot. The real negative to this set is the tunnel tears easily. It also isn't made to be in the sun for long either. I used the larger tunnel about 10 times before the first tear happened. The smaller one I leave outside for them to run through and it faded and thinned within a few months being in partial sun.

Great

Great! I got this for my 11# dachshund as a car crate. It is a little roomy for my dachshund but once I put a bed/padding in, it will be perfect. I think any smaller you'd run into issues if he was injured inside/getting him out after a wreck/etc. Very happy with it, and shipping was quick!

Worth the wait

This kennel is everything its supposed to be and doesnt rattle like other kennels.

Not Impressed

The first one we ordered came without the feet and the locks could not click into place due to being screwed in out of alignment. Kudos for sending us a new one at no extra expense, however this one also does not operate properly. The mechanism is supposed to unlock with the click of a button and it doesn't. You have to force it back out. Better than not locking at all I suppose but overall the quality control process seems a little lacking... Affordable for what it is, but quality could use improvement.

Equine Scale

I ordered the scale mid December 2021. I finally received it end of March 2022. Caused by supply chain issues.
The scale is fabulous, the communication with Pet Pro was awful. They only supply an email, you can not speak to a person.
I finally called the manufacturer to get updates on my delivery.

D
Ruff Land Kennel Single Front Door Dog Crate
Drayton M. (Morganton, NC, US)
Large Single Door

The kennel was delivered between the expected delivery dates. Packaging was slightly torn but that product was in perfect condition. The kennel is exactly what I ordered and my dog loves it. I opted for the bottom vent holes which are a game changer if you have a dog that sheds heavily (Labrador). Overall happy with my experience and would recommend.