Pet Pro Supply Co. Reviews - 5-star average with over 1,000 *verified buyer* reviews!

How good are the products and customer service by Pet Pro Supply Co.?

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Based on 1679 reviews
84%
(1404)
9%
(158)
2%
(41)
1%
(24)
3%
(52)

Cushion is not memory foam as described. Dog (40 lbs). Sinks to ground when laying on bed. Will probably end up purchasing my own memory foam instead.

Inconvenient design

Why make it so the middle row houses the smallest pets, These should go at the top to minimize risk of injury, for both staff and pets,

Inconvenient design

Why make it so the middle row houses the smallest pets, These should go at the top to minimize risk of injury, for both staff and pets,

Awesome Sink

The sink is awesome. I'm using it as a utility sink in my homebrewing beer hobby. Two things would get it to 5 stars. The unit came disassembled without assembly instructions. I was able to figure it out though. Second, it didn't come with a methodology or hardware to attach it to a wall or the floor. It's heavy, but it could still get knocked out of place, especially bathing a larger animal. Ruptured plumbing could result so securing it in some way is important.

Awesome Sink

The sink is awesome. I'm using it as a utility sink in my homebrewing beer hobby. Two things would get it to 5 stars. The unit came disassembled without assembly instructions. I was able to figure it out though. Second, it didn't come with a methodology or hardware to attach it to a wall or the floor. It's heavy, but it could still get knocked out of place, especially bathing a larger animal. Ruptured plumbing could result so securing it in some way is important.

Quiet and dries quickly

This is our first dryer, and our groomer likes how quiet it is, the heat settings are great and it dries quickly.

Quiet and dries quickly

This is our first dryer, and our groomer likes how quiet it is, the heat settings are great and it dries quickly.

Fantastic kennel

Great color! The front/right door kennels are smidge wider than the single door, but it still fits nicely in the car with partial seats up. The intermediate is perfect for my whippet pup.

I don’t need these after all and PetPro Supply is going to charge me a 25% restocking fee if I send them back!!!

M
Aeolus Pro Electric Lift Grooming Table
Myra J. (Atlanta, GA, US)

High quality and beautifully designed… The table raises and lowers with perfect ease … the perfect table for a grooming needs

Love these products!

I love all the grooming clothes from Loyalty pet products, they are the only clothes I groom in because of how well they repel water, hair, and how durable and comfortable they are. This sports bra is no different then all their other clothing, it performs incredibly. This is actually my 4th one, not that I needed one replaced, just trying to buy one for every working day. 10/10 will be back to buy more again.

K
Shor-Line Kat Portal Cut Out
Kelly (Salt Lake City, UT, US)
Can't wait to install at shelter!

I read online about this awesome portal and how it can literally make the difference between life and death for a shelter pet. My hubby and I are planning to fundraise these to install for the cats at our local shelter. So excited!

V
Educator ET-300 / 302 Replacement Remote
Vanessa (San Jose, CA, US)
Didn’t connect

Remote did not connect to our collar. With many tries, and many attempts to connect customer service we have not found a solution. Just spent $90 when I could have just bought a whole new package from Amazon again.

Questions

How long will it take for my to see is it helping my female doodle!!?

P
Order Protection
Paul G. (Harrisonburg, VA, US)
Works Great!! Dog loves in/out option with door ajar.

Works just as advertised. Dog learned it was okay to go through very easily with a few treats. I didn't use the training flap at all. Installation was pretty easy. Looks good. Holding up fine after 6 months, so ordering a second for deck door.

A
Loyalty Pet Products Serenity 4 Piece Grooming Shear Set
Avery E. (Burlington, NC, US)

Love these shears

R
Shor-Line Platform for Plastic Cages
RT (Mt. Pleasant, SC, US)
not the right size.

i have shur-line plastic kennels and this does not fit. its says 48" but that's the only measurement you can find.

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Aeolus Super Trimmer
Mary l.O. (Chicago, IL, US)
Great little trimmer!

This trimmer is great for trimming feet! I have been looking for a while for this type of trimmer!
Glad I purchased this!

A
Ruff Land Kennel Single Front Door Dog Crate
Aireal D. (Jacksonville, FL, US)

Came in great condition. I was contacted immediately advised of the delay in shipping and given options because of it. I've bought from the company before and will again. Product and customer service are top notch!

Hi Aireal,

Thank you so much for your positive feedback!

Not a one person job.

Over all a great product.
The shipping is sketchy. If we did not have a tractor to remove this from the 18wheeler this would have been so much more difficult to unload by hand. Be prepared! It is huge.
We were missing 4 bolts and 16 washers. We ran to tractor supply and got some but would like the proper parts to be sent. Email sent.
The install was fairly simple, and our hog dogs can't push their way out so the doors are solid!

Ruffland XL doble door front/back

Perfect fit! Durable and strong. Very pleased with customers services! Thank you

Ruffland Kennel

The best crate I ever got for my car for my whippet. Fits perfectly in my trunk! The customer service is absolutely amazing and respectful. Out of all the places I have bought things for my dogs online, this place takes the cake customer service, products, and quality. The ruffling kennel came in perfect condition and in perfect time. Please get the Ruffland Kennel and trust the service of pet pro supply!

clipper blades

clipper blades were just what I needed

Great product and easy to use

Waiting 2 weeks now on an approval for a refund