PetSafe Smart Feed Automatic Dog and Cat Feeder, 2nd Generation

PetSafe - Product #: PS-PFD00-16828
    $175.95


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With your smartphone in hand, you can feed your best friend anytime, from anywhere. The PetSafe® Smart Feed 2nd Generation Automatic Pet Feeder was thoughtfully designed for pet parents and their pets to bring peace of mind to mealtime. When you download the free, PetSafe® Smart Feed app to your smartphone and connect the feeder to your home’s Wi-fi, you’ll be able to schedule, adjust and monitor your pet’s meals whether you’re at home or at the office. This updated smart feeder works with your Amazon Echo device so you can quickly ask Alexa to feed your pet a snack hands-free. The new, low food sensor will send a notification to your phone when the feeder is running low on kibble and when it is empty, so you can pick up more kibble on the way home. With the help of the sensor, you can use Amazon Dash Replenishment to automatically reorder your pet’s food.

The Smart Feed 2nd Generation Automatic Pet Feeder holds 24 cups of dry or semi-moist food. The unique design of the Smart Feed’s food conveyor dispenses most shapes and sizes of dry and semi-moist food while helping to prevent jams. Meals can be scheduled for up to 12 times daily in sizes from 1/8 cup to 4 cups per meal. The optional Slow Feed setting dispenses meals larger than 1/8 cup in small amounts over 15 minutes for pets who tend to eat too quickly. There is also a Feed Now option lets you serve a meal instantly from the app or with the push of the pet-proof button on the feeder.

The PetSafe® Smart Feed 2nd Generation Automatic Pet Feeder includes a stainless-steel bowl with a removable holder to prevent your pet from tipping or moving the bowl. The feeder components are top-rack dishwasher safe to make cleaning simple. feeder includes an AC power adaptor and has a backup battery option using 4 D alkaline batteries (not included).

To connect your PetSafe® Smart Feed 2nd Generation Automatic Pet Feeder to your smartphone app, a 2.4GHz (802.11b/g/n) wireless router is required. Devices that work with the mobile app are iPhones or iPods with iOS 9.0 or later and compatible Android smartphones version 6.0 or later. One feeder can be controlled from multiple family members’ smartphones. Multiple feeders also can be controlled from one smartphone within the PetSafe® Smart Feed app. 

Key Features

  • Alexa Enabled - Ask your Amazon Echo device to feed your dog or cat a snack, hands-free, from anywhere in your home
  • Automatic Replenishment - Use Amazon Dash Replenishment to automatically reorder your pet’s food when it’s running low
  • Low & Empty Food Notifications - With the addition of new sensors, the feeder automatically notifies you when food levels are low or if the feeder is empty
  • Smartphone Compatible - Use the PetSafe® Smart Feed app to monitor your pet’s meals from anywhere; app requires an iPhone or iPod device iOS 9.0 or later or a compatible Android smartphone 6.0 or later
  • Slow Feed Option - Slow Feed setting dispenses meals larger than 1/8 cup in small amounts over 15 minutes making it a great solution for pets who tend to eat too quickly
  • Flexible portions - Schedule up to 12 meals daily that can be dispensed from 1/8 cup to 4 cups to fit your pet's needs; If you need to temporarily stop the feeder from dispensing you can turn off the schedule in the app
  • Top-Shelf Dishwasher Safe - Lid, hopper, bowl, and bowl holder are top-shelf dishwasher-safe for convenient cleaning; Best for cats and small or medium dogs
  • Automatic Feeder for Cats and Dogs - This smart feeder is great to use to feed your cats or small to medium-sized dogs

QUESTIONS & ANSWERS

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Our policy for free shipping on orders over $99:

We know that high-quality pet care equipment is heavy and we do not want shipping costs to be an issue when you buy from us. That’s why on orders over $99*, shipping is 100% free!
*Please note that in some specific situations, unfortunately, we cannot offer free shipping. These include:
  • Items from Lucky Kennels, TK Kennels and Owens Products do not qualify for free shipping (their items are much larger and heavier than typical orders)
  • International orders
  • Orders shipped outside the contiguous United States
  • Very large items (e.g., kennel fences) that must be shipped via large industrial freight trucks, when shipped to a non-commercial address or an address with limited access. (On these we still cover the shipping costs, while the customer pays the freight company’s additional delivery fee – usually $70 to $80 on most orders)
We want to make sure you have all the relevant shipping cost information when placing your order. So if you have any questions, please get in touch!
Write to us at cs@petprosupplyco.com, call us at 1-855-PET-PRO1 or you can message us on Facebook!

These are our current lead times per brand:

Note that Covid-19 has created significant logistical issues for our manufacturers and lead times are longer than normal. Also, a large portion of our items are made to order - this helps manufacturers keep costs down, ensuring a better price for consumers, and also to customize each order. In some situations, rush orders may be available. Please contact us at cs@petprosupplyco.com or 1-855-PET-PRO1 to verify total fulfillment time for your order.

Transit time after shipment: please add 2-5 days for lighter and smaller items shipped via regular carrier (Fedex, UPS, USPS) and add 5-10 days for heavier items shipped via LTL freight truck. Transit time depends on distance from the point of origin. All of our items ship from inside the United States.

BRAND TIME TO SHIP
A&E 10-14 days
Advanced Monitors Corp 2-3 days
Aeolus 2-5 days
Andis 2-5 days
Austin Air 12-15 days
AutoSlide 3-5 days
B-Air 5-7 days
Bark Park 10-12 days
BatherBox 7-10 days
Benefab 2-5 days
Best in Show 10-12 days
Better Sporting Dogs 1-2 days
Blue-9 5-7 days
Booster Bath 2-3 days
Buddy Rest 7-10 days
Bully Beds 2-5 days
Canadian Canine 5-7 days
Carlson 5 - 7 days
Dakota 283 7-10 days
Dean & Tyler 21-28 days
Diggs 7-10 days
DIS 10-15 days
dogPACER 14-17 days
Dogtra 5 - 7 days
Double K 28-35 days
DRE Veterinary 15-20 days
Edemco 45-60 days
Endura Flap 10-14 days
ENMIND 1-2 days
EZ Groom 7-10 days
FitPAWS 5-7 days
Garmin 5-7 days
Geib Buttercut 1-2 days
GoPet 10-15 days
Grain Valley 5 - 7 days
Groomers Best 20-28 days
Groomers Helper 2-3 days
Hale Pet Door 22-30 days
Hanvey 7-10 days
High Tech Pet 3-5 days
Home Pet Spa 7-10 days
HUG-U-VAC 1-2 days
iCare 1-2 days
Ideal Pet Products 5 - 7 days
K9 Sport Sack 7-10 days
KBC Kennel 7-10 days
Kenchii 1-2 days
KittyWalk 5-7 days
Lakeside Products 2-7 days
Laube 1-2 days
LennyPads 2-7 days
Lister 1-2 days
Little Cottage Co 20-28 days
Loyalty Pet Products 7-10 days
Lucky Dog 7-10 days
Lucky Kennels 90-120 days
Metrovac 7-10 days
Millers Forge 1-2 days
MIM 3-5 days
New Age Pet 3-5 days
Orion 18-21 days
Oster 1-2 days
Owens 30-40 days
Patio Pacific 2-3 days
Pet Wellbeing 5-7 days
PetLift 20-28 days
PetSafe 5-7 days
PlexiDor 5-7 days
PolyPet Tubs 28-35 days
Poopy Pouch 5-7 days
Precision Pet 5 - 7 days
Premier1 1-2 days
Quick Track 5-7 days
Quiring Monuments 15-17 days
Rhino 30-40 days
Royal Ramps 5-7 days
Ruffland 7-10 days
Shor-Line 20-28 days
ShowGear 1-2 days
Solvit 5 - 7 days
Speedy Dryer 5 - 7 days
TK Products 30-40 days
Ultrasite 10-12 days
Veterinary Warming Solutions 1-2 days
Vetlift 20-28 days
VetRay 30-32 days
Vets Best 20-28 days
Wagz 5 - 7 days
Wahl 1-2 days
Watchdog Security 5 - 7 days
Witte 1-2 days
X-Power 5-7 days
Zinger 7-10 days


Order Confirmation

As soon as you place your order you will receive an order confirmation e-mail and we will immediately notify the appropriate supplier to begin processing your order.


Item Availability

While we almost always have the most up-to-date inventory information, there are rare occasions in which an item may be unavailable or on back-order. If the item is unavailable, we'll let you know and give you the option of receiving a refund or ordering a similar item. If the item is on back-order, we will contact you directly and provide you with an updated shipment date. From there you may either choose to cancel the order or continue with the updated shipment date. Certain made-to-order items may have a longer than normal lead time. If this is the case, the lead time will be specified on this Shipping tab.

If you would like to confirm the availability or potential lead time of an item prior to purchasing, please email us at cs@petprosupplyco.com or call us at 1-855-PET-PRO1.

Delivery Estimates

For standard orders and for items in stock, we normally ship within 1 to 3 business days (as per the table above) and you can expect to receive your goods in 3 to 10 business days total. Fulfillment times vary widely if your order must be customized, made to order, is for large or heavy items, or must be shipped by LTL freight truck (as opposed to standard carriers such as Fedex or UPS). Please consult the "Shipping" tab for each specific product, where we list current lead times. Please note also that Covid-19 has severely impacted global supply chains and several of our manufacturers are experiencing extended lead times. If you are not sure about shipping times for your product or require a rush order, please contact us at 1-855-PET-PRO1 or cs@petprosupplyco.com.


Shipping Confirmation

We ship from warehouses all across the country, depending on the item(s) ordered and your location. Depending on the physical size of your order, items will ship either by freight or a regular parcel carrier such as USPS, Fed Ex, or UPS.


LTL FREIGHT SHIPPING INFORMATION

LTL (less-than-truckload) Freight is used when shipments are 120 lb+ or for oversized equipment, which results in a truck with a large container delivering your order. Our freight carrier will contact you once your order makes it to the distribution center closest to the delivery address specified, and set up an appointment time for delivery.

Pet Pro Supply Co. Free LTL Freight Shipping - Curbside Delivery

Our standard Free Freight Shipping option for LTL deliveries is curbside, which is to a delivery to a Commercial Address and does not include a liftgate. If your order is to be shipped freight, you will have the option to specify whether the item will be delivered to a Residential, Limited Access, or Commercial address. If there is no option to select a shipping location, then this cost is already included in the price.

We strongly recommend adding the optional Liftgate for all deliveries to locations without a loading dock or forklift.

Freight Delivery Locations

This option specifies whether the delivery location is a Commercial, Residential, Residential Business, or a Limited Access address.

  • Commercial - These addresses are those defined by our freight carriers and/or zoned by local municipalities as commercial sites. Typically these addresses are zoned as commercial real estate or are used exclusively for business. Most commercial sites have tractor-trailer access and a loading dock.
  • Residential - If the address used a residence, select this option. This includes Apartment/Condo complexes and dormitories.
  • Residential Business - Any business being operated from a home, apartment, or other dwelling where people live on the premises is considered to be a Residential Business.
  • Limited Access - Locations where deliveries are restricted, limited, or very far from a distribution center. Examples Include:
    • Place of Worship
    • Restricted Areas - Secure Research Facilities, Military Bases/Installations, Correctional Facilities, Government Buildings
    • Farms, Ranches, and Rural Areas
    • Recreational Areas - Camps, Parks, Fairs, Carnivals, etc.
    • Individual Storage Units
    • Sites - Convention Centers, Construction Sites, Mines
    • Schools and Universities
    • Commercial establishments not open to the walk-in public during normal business hours

Freight Liftgate

A liftgate is a hydraulic lift that is attached to the back of a truck that can lower freight to ground level. Freight carriers prevent their drivers from assisting with the unloading of heavy equipment other than using a liftgate to ground level. We highly recommend any delivery address without a loading dock, select this option.

However, please know that for certain very long items, such as kennels over 6' in length, a Liftgate will not be able to bring the entire order down to ground level. Please have the necessary manpower available to receive your items with limited delay to the driver. 

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