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GoPet Frequently Asked Questions (FAQ)

Question: Will my dog run on GoPet equipment?
All dogs can be trained to use GoPet products. Some take a few seconds and others may take a few days to get used to GoPet Treadmills or TreadWheels.


Question: How do I clean my GoPet TreadWheel?
Any mild based detergent and water can be used to clean the wheel. Use of a soft bristled brush is also useful. Use of pressure washing is not recommended.


Question: How do I clean my GoPet TreadMill?
Any mild based detergent and water can be used to clean the treadmill. It is recommended to use a vacuum to remove hair build up on the unit. Be sure to exercise caution around the electronics, as the unit is not water proof.


Question: Can I use my GoPet equipment outside?
TreadWheels can be used outside, however long term exposure to the elements could cause fading or corrosion. TreadMills are not recommended for outdoor use.


Question: Are there safety features on the GoPet TreadMills?
All GoPet TreadMills have gradual start and stop with 0.5 mph speed increment adjustment. All GoPet TreadMills have an emergency shut off switch on both the unit and the remote.


Question: Can more than one dog run on the equipment at one time?
Although it is not recommended, if your unit is large enough more than one dog could run at a time as long as the weight limit on the unit is not exceeded.


Question: Does the equipment require regular maintenance?
TreadWheels and TreadMills are maintenance free but may, from time to time, require some minor adjustment of the guide wheels under heavy use conditions. These adjustments are simple and directions to do so are provided with the unit.


Question: How can I be sure that I am getting the correct size unit?
See our Treadmill Sizing and Measuring Guide for more information.