Free Shipping >$99 |   1-855-PET-PRO1 |   cs@petprosupplyco.com
  Free Shipping >$99   1-855-PET-PRO1   cs@petprosupplyco.com

Copy of Price Guarantee Policy

Overview

We are constantly evaluating our product lines to ensure that our customers are getting the absolute best prices on the market. Our focus is on you, the customer. We want you to be confident that you are getting the best service and the best price for the product purchased. No surprises. We believe satisfied customers will be repeat customers. So, if you find another online store that offers a lower price than us, please let us know.

Our Price Guarantee

If you purchase from us and subsequently find another online store offering a lower price for the same product within 90 days of your purchase date, please let us know and we will credit you for the difference.

Requesting a Credit

To request a credit, simply e-mail us at cs@petprosupplyco.com with a link to the same product on our competitor's website. We will process a credit for the difference in no more than 4 business days.

Limitations:

  • The Price Match Guarantee includes item price plus shipping, handling, and freight fees, but excludes sales tax
  • This Guarantee cannot be combined with other offers
  • Promotions such as rebates, buy one get one offers, and store-wide sales are not eligible
  • Matching store website must have the item in stock
  • The item must be in brand new condition (i.e. not an open-box, refurbished, or lightly used product)
  • The website cannot be an auction or discounter store (i.e. Rakuten, eBay, Overstock, etc.)
  • Matching store must be an Authorized Retailer for the product brand and follow MAP policies
  • Matching store must be an exclusively online retailer with no physical retail location